About this policy
Whole Health Veterans operates through Whole Health Veterans Services and Whole Health Veterans Foundation and is part of the Ordinary Human movement. We are based in Milwaukee, Wisconsin.
This website is operated by Whole Health Veterans Services LLC, which is responsible for the personal information collected through this website.
This policy explains how we handle information collected through this website, including contact requests, referral inquiries, partnership inquiries and newsletter signup.
Information you provide
Our contact forms collect your name, phone number, email address and preferred contact method. Depending on the form, we may also ask for your organization and role.
The Refer a Veteran form collects the referrer’s contact information only. It does not request identifying information about the veteran being referred.
Newsletter signup collects your name and email address.
Our website forms are designed for initial contact. Please do not submit medical, mental-health, addiction or recovery information, housing circumstances, criminal-justice information, disability information, or other sensitive personal information about yourself or another person.
How we use your information
We use contact information to respond to your inquiry, arrange a conversation and follow up about the matter you contacted us about.
If you separately choose to receive our newsletter, we use your name and email address to send news and updates from Whole Health Veterans.
Submitting a contact, referral or partnership inquiry does not subscribe you to the newsletter.
We may also use information where reasonably necessary to maintain website security, address misuse, keep appropriate business records and meet legal obligations.
Website technical information
This website uses Lovable hosting and Cloudflare infrastructure. These providers process technical information, which may include your IP address, browser or system information and information about website requests, to deliver the website, maintain reliability, detect errors and protect against misuse.
Cookies and tracking
We do not use visitor analytics, advertising pixels or behavioral advertising on this website. Our hosting and security providers may use essential cookies to protect the website against automated traffic and misuse.
How we share information
Information you provide is handled by authorized Whole Health Veterans Services LLC personnel. Service providers may process information as needed to operate the website, deliver form submissions and support email communications.
We may disclose information when required by law or where legally permitted and reasonably necessary to address security incidents or protect people’s rights and safety.
Any later referral or service coordination is handled through an appropriate conversation and any permissions required for that activity.
Newsletter choices
Newsletter signup is optional and separate from permission to respond to an inquiry.
You may unsubscribe using the instructions included in each newsletter or by emailing hello@wholehealthveterans.com.
We will honor newsletter unsubscribe requests within 10 business days. We may retain a limited record of your preference so that you are not added again unintentionally.
Unsubscribing from the newsletter does not prevent us from responding to an inquiry you have made.
Keeping information
We keep personal information for as long as reasonably necessary to respond to your inquiry, administer your newsletter subscription or meet applicable legal obligations.
We may retain a limited record of unsubscribe requests to ensure your preferences are respected. When information is no longer needed, we delete it or securely dispose of it.
Security
We take reasonable measures to protect personal information against unauthorized access, loss and misuse. No website, email system or transmission method can guarantee complete security.
Please provide only the contact information requested. Do not submit medical, mental-health or other sensitive personal information through website forms.
Your requests
You may contact us to ask about information you submitted, correct your contact details, request deletion or stop newsletter messages.
We will consider and respond to your request under applicable law. Some information may need to be retained for legal obligations or legitimate recordkeeping. We may need to verify your identity before acting on a request, using information proportionate to that request.
To make a privacy request, email hello@wholehealthveterans.com.
Adults only
Website forms and newsletter signup are intended for people aged 18 and older. We do not knowingly collect information through these forms from children under 18.
If you believe someone under 18 has submitted information, please contact us so we can review and address it.
Other websites
This website links to resources operated by other organizations. Their privacy policies and practices govern information you provide to them. Please review those policies before submitting information.
Policy changes
We may update this policy when our website or practices change. The effective date above identifies the current version. Where applicable law requires additional notice, we will provide it.
Contact
Whole Health Veterans
Website operated by Whole Health Veterans Services LLC
Milwaukee, Wisconsin